12-04-2022 05:16 PM
Hi I can't find the email address associated with my account. How can I find it? I remember which one i used but I can't sign into the public mobile page or the community with it. Thank You
12-04-2022 05:22 PM
For anything related to your email address or account, please contact a CSA from Public Mobile.
12-04-2022 05:20 PM - edited 12-06-2022 12:00 PM
Hi to change/reset account email you need the help of a service rep
There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca
Or private message them here
12-04-2022 05:19 PM
For your self service account look through your email accounts for the welcome message from PM and then you can use the Forgot my password link.
If you still cannot get in contact an agent.
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
Keep an eye on the envelope icon in top right hand corner for a reply from the agent.