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Early renewal

Jojogee
Great Neighbour / Super Voisin

I ran out of data early with 4 days before my billing date  , can I request an early renewal?

 

2 REPLIES 2


@Handy1 wrote:

@Jojogee  Yes you should be able to go into your account subscriptions add on page and pick the plan or same plan and choose it right away and pay the full cost of the plan and start a new 30 day cycle ,or get  support to help you do it also 

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


Contacting a CSA should only be done if the plan isnt still avaiable.  The Self Serve method only work if the plan is still offered.  When a plan is still offered, a customer wouldn't need to contact a customer support agent.

Handy1
Mayor / Maire

@Jojogee  Yes you should be able to go into your account subscriptions add on page and pick the plan or same plan and choose it right away and pay the full cost of the plan and start a new 30 day cycle ,or get  support to help you do it also 

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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