ESIM Refund

[Earonov]

I purchased an eSIM a couple of days ago for a business line, but after purchasing I read on reddit that Public Mobile doesn't support a business line, how can I get a refund or a credit of that amount back to my account, as it is useless. 

[hTideGnow]

yes @Earonov 

PM will provide refund. You will need to submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
             (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")         
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage