a month ago
When I put my MEi # to get an E sim it says compatible, now that I hv to activate my plan it says not compatible. Pls let me know wat to do.
Secondly I like tocontinue use my current cp#. How to do it.
hi @Maila_Senorita
you will need to ask PM agent to check, or they can send you the eSIM QR:
you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
