09-06-2023 08:18 AM
I'm a recent subscriber who opted for an eSIM, but unfortunately, the activation process didn't succeed. After three unsuccessful attempts, my current eSIM is no longer functional, leaving me without any service. Furthermore, I'm unable to access the mobile app as I can't receive text messages for account verification. I'm in urgent need of assistance!
Solved! Go to Solution.
09-06-2023 02:56 PM
Nothing there... 0 message
09-06-2023 02:55 PM
@y32li Check here for their reply
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
09-06-2023 02:54 PM
I have been without the cell phone service since last night. And there is no response from the CS_Agents. What initial experience I get with PB!
09-06-2023 08:28 AM
I had that issue. @CS_Agent helped me get my esim working . Took a few messages back and forth to get it going but they helped.
09-06-2023 08:21 AM
@y32li Please submit ticket with support using this direct link
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437