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Dropped calls

Wesman
Great Neighbour / Super Voisin

Good cell signal, calls dropped randomly 

3 REPLIES 3

AK32
Model Citizen / Citoyen Modèle

I would first try doing a force reboot of your phone, then try resetting network settings (this will remove your wifi passwords etc. but is a great way of eliminating IF the issue is your phone). 

If the issue persists, i would try swapping sim cards with a family member, or if you have a physical sim, try it in another phone.

BKNS27
Mayor / Maire

@Wesman 

I am having this issue when the other party is on Freedom Mobile. It is at Freedom’s end.

If not, try rebooting your phone by powering off then back on.

fixin
Deputy Mayor / Adjoint au Maire

@Wesman - Please try switching your phone to 3G (UTMS / HSPA / WCDMA) and see if it works. If it doesn't, please contact CS_Agent by clicking on the orange chat icon and typing in "Submit a Ticket." 

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