Dropped calls

[MJDaigle]

I'm having a lot of dropped calls with my iPhone 6 lately. Even when I have 2-3 bars.
I even lose the 3G/LTE here and there.
Any ideas what's going on? Should I get a new sim?

[WearySky]

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@tod wrote:

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@will13am wrote:

Connection drops is a phone hardware/software issue.  Replacing the SIM won't fix it.  The SIM is being read properly otherwise there would be no connection at all.

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I beg to differ as I've seen a Bell SIM that was acting up last year. We tried 3 different phones and at the end it turned out to be the SIM experiencing a failure after some time of normal operation. The phones wouldn't be able to register to the network until after a restart then it would just quit again after a few hours. All worked fine after a new replacement SIM... While it's unlikely, that was the very first time I've seen a SIM fail ever, it's worth checking in another phone to see if it behaves the same.

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That's a different scenario from the OP's scenario though - in your case, you're being completely disconnected from the network.  That's different from the dropped calls being reported by the OP.

[tod]

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@will13am wrote:

Connection drops is a phone hardware/software issue.  Replacing the SIM won't fix it.  The SIM is being read properly otherwise there would be no connection at all.

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I beg to differ as I've seen a Bell SIM that was acting up last year. We tried 3 different phones and at the end it turned out to be the SIM experiencing a failure after some time of normal operation. The phones wouldn't be able to register to the network until after a restart then it would just quit again after a few hours. All worked fine after a new replacement SIM... While it's unlikely, that was the very first time I've seen a SIM fail ever, it's worth checking in another phone to see if it behaves the same.

[will13am]

Connection drops is a phone hardware/software issue.  Replacing the SIM won't fix it.  The SIM is being read properly otherwise there would be no connection at all.

[ShawnC13]

@MJDaigle, sorry to hear you are having issues.  I have yet to drop a call in my 7 months with PM.  Do you have another phone you could try your SIM in to see if you are still getting the same issues?  Either way I would purchas a new SIM, it is great to have a back up do you have no downtime if it does die.  As well if another great promo comes up you can get a friend or family up and running right away and give them the sim because if they are referred by you you would recover that cost in 5 months.