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Dropped Calls

TomGig
Great Neighbour / Super Voisin

Anyone else experiencing frequently dropped calls? For the last few weeks, I've had my call drop for no apparent reason at least 10 times. 

1 REPLY 1

hTideGnow
Mayor / Maire

hi @TomGig what phone do you have?

try reboot phone, try Reset all networks and try out your sim in another phone.  But some mentioned their calls dropped after 15 mins or so too. Not sure if same for you. you can also ask CS agent to check

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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