Double charged on August

[Xiangdong]

My credit card got double charged on the August bill. How do you or I solved this problem?

[Xiangdong]

The problem was solved.

[slusagm]

you sure the  not just a pending one? for some credit card, it might take 2 or 3 days to have the pending charge dropped off the statement

but if you need PM's help, open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen

or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[computergeek541 · Accepted solution]

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@Xiangdong wrote:

My credit card got double charged on the August bill. How do you or I solved this problem?

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The only way to fix an incorrect double charge would be contact a Public Mobile customer support agent. For that, please use the chatbot to open a ticket.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html