Double charge

[AnielaK]

I was double charged on my credit card in the dame day

[CSA_PM]

Hi

Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.

[porcupine]

You will need to contact an agent for help. in the bottom right corner hit the envelope and follow the prompts