11-21-2025 05:47 AM
How can this be corrected...I changed my card info...after entering..asked me to make payment...said the payment didn't go..asked to do it again...my bank statement reflects a double charged at the same day...
11-21-2025 11:40 AM
Hello @ deyzitsme,
I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
11-21-2025 07:11 AM
@deyzitsme
You can submit a ticket to a CS agent and they can help you.
Submit a ticket by clicking the text icon in bottom right. Log in, then select your issue and it will give you a link.
If chatbot does now work you can use this direct link. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Check your messages here.
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage