09-21-2024 12:17 AM
I have been receiving double charges on my CC statement. Can you please correct this. So far it has been for August and September
09-21-2024 12:59 AM
@DQSQ
Please note that any over charge will remain in your account as credit to pay for your next month bill.
As note that PM is on a 30 day cycle so it is possible that there maybe 2 charges on months with 31 days.
09-21-2024 12:28 AM
@DQSQ If that is a fact, you would need to open a ticket with Public Mobile to review.
Is this new? And you don't have a second account?
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
