@Biobob wrote:
So I get prompted to pay my bill
but the plan is “active”
no amount due.
Wtf
so I add my funds like every painful holiday with publicmobile (paying a bill really shouldn’t be this hard)
but it I have no amount due
and my plan is active till January 30, 2018
are you pemployees on drugs
so here I wait like some chump. aFTER they have taken my money. No phone
usually its no cheque no laundry
here is cheque no nothing
sincerly,
RIPPED OFF
oh yeah the fact you have to do all this bs manually
what a JIP OFF
Well, while I can understand that you might be frustrated, the way you post here doesn't really help solving your problem(s) with this service.
As mentioned in my other post, this is the way PM's support structure works, if you need more / different ways of customer service you should look into paying more for that service with another provider.
As for your problems, just in case you missed it in my previous reply:
Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, detailed problem description.
More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...
