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Does Add on expire?

Genny1289
Great Neighbour / Super Voisin

If I buy data add on, do they expire each month ?

3 REPLIES 3

LeePublic
Deputy Mayor / Adjoint au Maire

Add ons will never expire until you use it up, or move to another provider.

Anonymous
Not applicable

@Genny1289 

one time Purchase Add-Ons is will be no expires and is will keep in your account until you used them all.

only add-ons will be expire for U.S. Roaming 10 day packages,

sign in to Self-Serve, to review your account, 

Hpw To Purchase Add-Ons Using Your Self-Serve Account

Follow these steps:

  1. Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
  2. Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
  3. When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
    • You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’
  4. Select ‘Confirm my purchase’,
  5. after purchase successful you have to do Rebooting your phone
    what is meant by rebooting the device turn off and turn it back on.

softech
Oracle
Oracle

@Genny1289   No. Add-ons are expired after fully consumed.   So, if not used up in a month, it will keep roll over to the next month until all used.

 

The only add-ons that expire are the US Roaming addons, which expires in 10 days, 240 hours from the moment it purchased

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