@Jordanclark1
It is possible that somebody mistakenly typed your email address when customer activated new account. Maybe your email address is similar to theirs. Hopefully, the new customer noticed their mistake and will correct on their own.
There is no phone number or live chat feature with PM customer service. You can private message customer service agent.
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
You can also submit ticket for CSA help but you are not really a customer,
