@Gabriela13
we are customers like you, so we cannot tell you the status of the delivery. Once Public Mobile releases it to Canada Post, it’s a crapshoot.
They’ve been known to take excessively long between Public Mobile and Canada Post. (sadly, mostly on public mobiles end I think…)
I would recommend picking one up from a corporate Telus or Koodo location instead. After you’ve done that, advise the customer support agents that you could not wait any longer and they will likely refund you the price of the initial Sim card
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