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Day 10 NO REPLIES on porting number

AaronL
Good Citizen / Bon Citoyen

I got an error message when I tried to port my number 10 days ago. It told me to contact PM directly which is what I did. 

 

I still have no word from public mobile on porting my number. Any mods that can help? This is getting ridiculous as I've sent messages via facebook, email and here. 

 

 

3 REPLIES 3

Shazia_K
Retraité / Retired
Retraité / Retired

Hello @AaronL

 

I'm sorry to hear about this and sorry for the delay, 

 

I can't I seem to find any PM by you. can you reply to the one I just sent you ? 

 

Thanks @ShawnC13

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

@AaronL the time to hear back was 12 days as of last Thrusday so hopefully it has been shortened and they will be getting back to you very soon.  I know Shazia has been on and answering peoples posts so that is a good sign that maybe things will be getting back to a somewhat normal state here in a bit.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

AaronL
Good Citizen / Bon Citoyen

@Shazia_K I believe you are a moderator on this site? Can you please help. 

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