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Data

Summersnow
Great Neighbour / Super Voisin

Unable to use my data, and public mobile says I have used it all but under my phone settings I've hardly used it. Won't even let me sign into a data network 

2 REPLIES 2

dust2dust
Mayor / Maire

Did you get the low data warning texts at 75 and 95%. Even 100%. Click any little spinner refresh icons lower down to make sure you're seeing updated info.


@Summersnow wrote:

Unable to use my data, and public mobile says I have used it all but under my phone settings I've hardly used it. Won't even let me sign into a data network 


The phone's data counter is set to count the usage for a month. Public Mobile's plans aren't a month long, so the start and end dates won't line up.  When a phone says sgn into network when trying to user data, that's often an indication that you're out of data.

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