Data

[Hparhar]

Why I don’t have data. Data reset 6-September-2019 I should have 8.5gb data ?

[erikprimo]

I have a very similar issue and I sent the Moderator a message in my inbox. Don't get to hopefully for fast support though. It took Public three days to reply and all they did was ask my info. Their support sucks. Try sending them a message. 

[Hparhar]

Is not showing in my self serve.

[GinYVR]

@HparharTo contact a moderator, click on the ? on the lower right hand corner of your page. Type in your issue to SIMon, once SIMon responds to you, type in submit ticket.. it will prefill the information from your conversation into a ticket for the moderator to look at.

[Jb456]

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@Hparhar wrote:

but how i contact the Moderator directly? 

Thx for ur time

[Hparhar]

but how i contact the Moderator directly? 

Thx for ur time

[sunflowershine]

@Hparhar If the record in "My Account" is incorrect, you should contact the Moderator directly. 

[kselmak]

When you say you dont have it you mean it is not working or it is not even listed in your selfserve

[Jb456]

What phone do you have?

Have you tried rebooting your phone?