10-26-2022 12:31 PM
I have 5 g of data but my data on my phone not working. It shows online that I actually still have 5 plus the 2 but not working on my phone.
10-26-2022 12:42 PM
Try using different browser. Try Incognito mode. Clear browser’s cache. Try forced refresh. Click on little spinner refresh icons lower down.
Confirm you really have some data available on your account.
10-26-2022 12:35 PM
Click the little spinner refresh icons lower down or use private mode. This will update the information on the page.
Can we assume you turned on cellular data? That a browser has permission to use cellular data. If Android can you provide images of your APN settings.
10-26-2022 12:33 PM
@Tracyhall31 hi you may be seeing a cached version of your data in your account,try a different browser in secret or incognito mode and log back into your account to see if data updates
