cancel
Showing results for 
Search instead for 
Did you mean: 

Data usage update

Marko100
Great Neighbour / Super Voisin

My app is not updating my data usage. What’s the solution

2 REPLIES 2

BKNS27
Mayor / Maire

@Marko100 

I had the same problem last month. You need to logout of the app then log back in.

Remember to click on Trusted Device so you don’t need to redo the 2FA sent to your phone next time you log back in.

Handy1
Mayor / Maire

@Marko100  could be cache issue first try to clear app cache or uninstall the app and re install it to check . Also note PM only updates the usage 2x a day so your only ever seeing the last 12 hours used 

Need Help? Let's chat.