Data text messages

[Mimimimi22223e]

Hi there, im getting text messages that im out of data, so I bought more, but when I checked my account ive only used 0.01/6G

I would like a refund of the $15 I paid for 1 G

[hTideGnow]

hi @Mimimimi22223e 

you need to ask PM agent to help 

 Please open ticket right at My Account (or PM app) using the new Expert Messaging that just introduced today.  Submit ticket with Customer Support through Expert Messaging in one of these ways:

• My Account on a browser: click Message Centre on the left pane to "Start a Chat"
• Public Mobile App : Go to Support tab, click "Chat with an Agent", and "Start a chat"
  (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email" or Send Voice Message)     

If you cannot access My Account/PM app, use this link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
please use the same Community account login you are using now to login and submit ticket