Data stopped working in California US on 2022-07-06

[tom77]

Purchased add-on for US travel (talk + data).  Data was working from 2022-07-03 to 2022-07-06 then it stopped.  Verified that there is still unused data in the plan.  Purchased extra 200MB add-on.  

Talk and text works.  

Thanks!

[MrSpock]

@tom77 That is unfortunate it’s not working, you can open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

[tom77]

@MrSpock tried rebooting and reconnecting manually but no success.  Followed all the steps in the help.

[MrSpock]

@tom77 Hi reboot phone try reconnecting manually to the network