@Genio wrote:
My monthly plan renewed today, but my data did not and the same thing happened last month. Am I missing something?
Both the website and app have cache issues. Clear the cache and it should go back to normal.
If you're using a PC, go to your browser settings, enter Cache into the search, clear lifetime of cache and then close entire browser and restart it. Then go into the browser settings and go into Incognito mode and sign back in.
If you're using an Android phone, go into the settings, find the app in Apps, clear the cache and restart phone. Then sign back in and you're good to go.
