Data problem

[Parastooshah]

Hello,My mobile data plan did not activate as it should on the 1st of the month. I have already paid, but I had no internet access, which caused me serious problems. I want my plan activated immediately or a full refund for this month.If this is not resolved today, I will file a formal complaint and move to another provider.Please respond urgently. 

[hTideGnow]

hi @Parastooshah 

and if you are in Toronto area, you might be impacted by this:
https://productioncommunity.publicmobile.ca/t5/Get-Support/Active-Degradation-of-Wireless-Service-in...

[Sansan]

I had this problem yesterday 😒. I restarted my phone and it fixed itself immediately.  You can try that and hopefully it will work for you too.

[hTideGnow]

HI @Parastooshah 

usually this is just a device settings issue and can be fixed

but first , what phone do you have?

and try Reboot phone and click Reset network settings on the phone and test data again