If you are trying to change plans. After clearing cookie/history cache and trying in an incognito browser.
Remember You have two options. Normally number 1 is not advised to be picked as you're charged right away an no refunds on unused days of current plan.
1= Change now - (It will say top up now if you don't have funds to cover new plan).
Not advised to pick this one.You are charged right away for new plan and no refund on unused days from old plan.
2= Change at next renewal. Your new plan you pick will be scheduled to start at your next payment due date and you will be charged then for the plan
You can also consider buying a data add-on. Click "Purchase add-ons".
It's $15 for 1 gig of data the will rollover every 30 days until all used up.
Two steps to buy.
1- add money to you account
2- buy the add-on.
Also you have the option of renewing your current plan early. You have to contact moderators for that and you first have to add money to your account to cover the plan.
To renewal plan early two ways to reach moderators.
Or via private message at this link.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
