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Data not working

Cole90154
Great Neighbour / Super Voisin

My data is suddenly not working in Edmonton alberta. Looks like I can call and receive texts still. I tried to submit a ticket but it just brings up an error page. I'm getting a message from my phone saying I need to sign into public mobile network. When I click on it it brings up a public mobile page saying that I may be out of data or my payment failed. I have 8gb left of data and my payment is upto date. 

5 REPLIES 5

softech
Oracle
Oracle

@Cole90154  not sure if you are close teh Eta Lake, there is confirmed Mobile issue there as of 2AM

Other area with Mobile issue: 

Rainbow Lake, AB

https://www.telus.com/en/ab/outages

 

@Marcodesanto  which area you are in?

 

Marcodesanto
Good Citizen / Bon Citoyen

Mine isnt working either 

Jeremy-rideout
Great Neighbour / Super Voisin

I'm in the same boat 

Cole90154
Great Neighbour / Super Voisin

I have tried that and rebooting my phone. I also tried reseting network settings

dust2dust
Mayor / Maire

Try airplane mode, no - then restart, no - then power cycle.

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