Data not working

[Michaelmlyn]

my data sady its on but there is no internet connection. Help me please

[computergeek541]

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@Michaelmlyn wrote:

my data sady its on but there is no internet connection. Help me please

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Are you a new customer? Has data ever worked? If not compare APN settings to the ones from the following thred:

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartp...

[Luddite]

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@Michaelmlyn wrote:

my data sady its on but there is no internet connection. Help me please

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First item is to confirm you do indeed have data remaining. Login to your account (but you may have a problem with that ) and look under Data & add-ons; if you do not see a data plan there it has been completely used.

UNLESS, your plan just renewed and the data plan was not reset.