Data not working

[k0_chris]

@CS_Agent 

Hello, 

My call and text is working but my data is not. Could you kindly help?

Thanks,

Christina 

[k0_chris]

The data was working just yesterday, it just randomly stopped working. I have just open a ticket for support.

[softech]

@k0_chris 

this is NOT an empty room, this is a Community and you will get the help you need. We will try to help or advise how to seek help from PM CS agent

First, was data working before and stopped working just now? Or did you just join Public Mobile?

Make sure you don't have mobile data limit enabled.  Make sure PM sim is enabled and set as Primary.  Then proceed with a Reset Network Settings after a device reboot 

If issue persists, ask PM agent to re-provision your account.  Please open ticket using Public Mobile Expert Messaging using your Community/EverSafe account.  Select Start a Chat to begin:
          https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/SMS alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre

[Yummy]

Open a ticket!

PM agents DO NOT monitor public forum. This is like talking to an empty room...

Did you check your PM account? Maybe you do NOT have any data available...?