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Data not working

Tobiloba
Great Neighbour / Super Voisin

Hello guys, please i just activated my public mobile sim and the date is not working. 

Can anybody please help me out with this issue? Thanks

 

7 REPLIES 7

Tobiloba
Great Neighbour / Super Voisin

Thank you so much. My data has been working fine and no issues so far. But thank you for your help.

piyush2
Great Neighbour / Super Voisin

APN Configurations can be found here.

https://apn-canada.gishan.net/en/apn/public-mobile

I set them up as suggested an my net started working immediately

Tobiloba
Great Neighbour / Super Voisin

Yes thank you. The data is working now after i rest the apn and then restart the phone. The date is working perfectly now. Thank you for your help

Tobiloba
Great Neighbour / Super Voisin

Yes it is. Thank you for trying to help. The data is working perfectly now after I restart the phone 

srlawren
Retired Oracle / Oracle Retraité

@Tobiloba wrote:

Hello guys, please i just activated my public mobile sim and the date is not working. 

Can anybody please help me out with this issue? Thanks

 


@Tobiloba please help us help you by telling us what brand and model of phone you are using.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

mimmo
Retired Oracle / Oracle Retraité

you probably need to set up your apn settings.  if you can tell us what phone you have then we can direct you better as some phones have some other issues.  

 

this link might help https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartp...

 

 

denis2
Model Citizen / Citoyen Modèle

Is Data turned on in settings ?

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