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Data not working

4169909699
Great Neighbour / Super Voisin

Refresh / reprovision my eSIM. Voice works but cellular data shows ‘Network Not Available’ under About.

4 REPLIES 4

4169909699
Great Neighbour / Super Voisin

So what service are we paying for if we’re all costumers? Get on the bus and drive it yourself? Pay for your flight and fly the plane? Wtf is this? I’m gonna fix and getting out of here this is stupid

Please note that we are all customers here helping.

If you deleted your Public Mobile eSIM,  you should not have done so.

You need to download the Public Mobile App to your phone and purchase another eSIM. 

4169909699
Great Neighbour / Super Voisin

 

My line is active but cellular data does not attach. It shows “Network Not Available” in Settings → About. I had duplicate eSIM profiles and removed both. Please reprovision my eSIM and resend activation.

will13am
Oracle
Oracle

@4169909699 , by chance did you turn off mobile data or if you are running multiple SIMs, the alternate SIM is set as primary for data?  You cannot have voice calls work while not having a network connection.  

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