05-23-2019 06:44 PM - edited 01-05-2022 05:03 AM
My data is not working. Set up phone yesterday and data isn't working today at all. Can anyone help
05-23-2019 09:25 PM - edited 05-23-2019 09:46 PM
@Summer55 wrote:My data is not working. Set up phone yesterday and data isn't working today at all. Can anyone help
Just noticed that you imply data was working yesterday. If so, login to your account and see if you have a data allowance showing under Data & Add-ons. If it is blank, your data allowance has been used.
05-23-2019 09:22 PM
@Summer55 What is the make/model of your phone? Try your PM SIM in a different, unlocked, phone.
05-23-2019 09:17 PM
I don't know what to change in these APN settings and I still have no data.
05-23-2019 09:01 PM
What do I change it to
@sunflowershine wrote:@Summer55 Welcome to PM! APN set up is essential for data to work properly. There are two settings: Iphone or Andriod. iphone did detect the APN automatically when I changed to an iphone.
05-23-2019 07:37 PM
I have an android
05-23-2019 07:17 PM
@Summer55 wrote:My data is not working. Set up phone yesterday and data isn't working today at all. Can anyone help
Find your phone on this list:
Officially Recognized APN Reference
If your phone isn't there maybe these might work:
APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F
05-23-2019 06:59 PM
Hi, you may need to reset the APN settings to default, then make the new Public Mobile APN .
05-23-2019 06:50 PM
@Summer55 Welcome to PM! APN set up is essential for data to work properly. There are two settings: Iphone or Andriod. iphone did detect the APN automatically when I changed to an iphone.
05-23-2019 06:46 PM
@Summer55 wrote:My data is not working. Set up phone yesterday and data isn't working today at all. Can anyone help
Sure someone can help you with that! What's your phone? Can you check here for the APN settings https://apn-canada.gishan.net/en/apn/public-mobile?