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Data not working, can't send MMS

Stacey9
Good Citizen / Bon Citoyen

I changed the access point, I do have data available, but I can't send a picture text.

13 REPLIES 13

APN Type: default,mms

 

Don't enable supl,hipri and all the rest unless your apps specifically request them.

 

Restart.

popping
Retired Oracle / Oracle Retraité

@Stacey9 

@Anonymous is correct.  You need to do network reset after changing provider before your data working again even your APN setting is correct.  If network reset does not fix it, you need to backup your data and do a factory reset. 

 

- Make sure to enable data for sending or receiving picture MMS.

- Always restart you phone after reset to let the PM SIM card to configure your APN automatically.

 

Good luck and enjoy your saving with PM.

Anonymous
Not applicable

@Stacey9 wrote:

It says I'm registered on the network, and there are bars showing, but it says I'm offline and won't send MMS.


Yes it all looks great except you can't browse any web pages right? And with that...no MMS as it needs cell data.

Stacey9
Good Citizen / Bon Citoyen

It says I'm registered on the network, and there are bars showing, but it says I'm offline and won't send MMS.

@Stacey9   Found the following to give a try, in order:

1. restart phone

2. set correct APN settings

3. turn cell data on

4. test recipient has cell data on

5. network reset

6. factory reset (LAST RESORT)

Anonymous
Not applicable

@Stacey9 wrote:

LG X POWER


Seems LG's are notorious for needing network resets if not all the way to factory resets to work here.

Stacey9
Good Citizen / Bon Citoyen

I don't have an option to fill in the bottom 2 though.

Stacey9
Good Citizen / Bon Citoyen

LG X POWER

@Stacey9  can you post a screenshot of your apn settings? 

 

And what phone do you have?

 

Thanks

Stacey9
Good Citizen / Bon Citoyen

Quadruple checked, still isn't sending my MMS.

Stacey9
Good Citizen / Bon Citoyen

Yes, my wifi is off, and data enabled.

Triguy
Mayor / Maire

Double check your APN settings.

 

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

Gunner123
Deputy Mayor / Adjoint au Maire

@Stacey9 wrote:

I changed the access point, I do have data available, but I can't send a picture text.


@Stacey9 hi do you have your data enabled it has to be turned on 

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