Data not applied.

[Tvc]

I purchased more data at 8:55AM today. I have the receipt, but data does not show as applied on my account. 

Received a message at 3:51 that all data was used, but there’s no record of it in the portal. 

what gives?  

[Handy1]

@Tvc  Reboot the phone and see if that helps 

[hTideGnow]

hi @Tvc 

maybe just browser cache, please use Incognito/private/secret mode on your browser to login My Account to confirm again

If same,  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437