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Data no more available

Alexpo
Great Neighbour / Super Voisin

I have the 15$ package with 250Mo on 3G and I don't have access to internet anymore since a couple of days (new bill cycle)... but I'm still paying for it!!!

Did Public mobile turned off 3G internet access?

1 REPLY 1

softech
Oracle
Oracle

@Alexpo   $15 3G plan still comes with 250MB of data

However, 250Mb is not a lot , the phone can easily drain the data if you forgot to guard your Mobile data.

Please login to My Account using Incognito mode, check the overview of the data usage.  You can also check the Usage page https://myaccount.publicmobile.ca/en/account/plan/usage-details , try to add the usage from the start of your current cycle and see if it adds to 250Mb

Also, if you have Android phone, you can check the Mobile data usage page and it will confirm you usage (Please remember to change the cycle start date to match your current cycle)

E-MobileData.png

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