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Data is not working!!

Casimyml
Great Neighbour / Super Voisin

I changed my plan on Friday and I can’t access my data😤

help someone!!

2 REPLIES 2

TheHarries3
Good Citizen / Bon Citoyen

Same. Make sure to submit a ticket. They are aware there is an issue and working on fixing!

softech
Oracle
Oracle

@Casimyml there has been a glitch for those who made the plan changrvon Friday.   Please open ticket with PM support and they will sort this out:

 

 

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

Need Help? Let's chat.