Data is not working

[Tamaravg]

Hi,

I got an Public mobile plan today and my data is not working. I fixed the APN-settings exactly as asked, what else?

Best,
Tamara

[srlawren]

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@will13am wrote:

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@Tamaravg wrote:

Well, that's not really hopeful..

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@will13am wrote:

Receiving text from international customers seems quite unpredictable.  I can message a friend in uk.  He can't message me.  Luckily, I don't rely on SMS.  

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TBH, SMS is a 20th century thing that should have been left behind.  There are so many messaging platforms that blow the doors off of SMS. 

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@Tamaravg I agree with @will13am here.  Especially now that you have some mobile data, SMS should be your last resort.  I'd recommend you ask your friend if they have WhatsApp, Facebook Messenger, Skype, Hangouts, Line, WeChat, BBM, or one of dozens of other chat apps that will give a richer experience by using data instead of SMS.

[will13am]

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@Tamaravg wrote:

Well, that's not really hopeful..

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@will13am wrote:

Receiving text from international customers seems quite unpredictable.  I can message a friend in uk.  He can't message me.  Luckily, I don't rely on SMS.  

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TBH, SMS is a 20th century thing that should have been left behind.  There are so many messaging platforms that blow the doors off of SMS. 

[Tamaravg]

It's working! All of a sudden, without any changes. Thanks for your replies!

[Tamaravg]

Well, that's not really hopeful..

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@will13am wrote:

Receiving text from international customers seems quite unpredictable.  I can message a friend in uk.  He can't message me.  Luckily, I don't rely on SMS.  

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[will13am]

Receiving text from international customers seems quite unpredictable.  I can message a friend in uk.  He can't message me.  Luckily, I don't rely on SMS.  

[Tamaravg]

I'm using a Sony Xperia X compact. I did both things you suggested a few times already.

Also, I am able to call, but I cannot receive a text or call from an international number

[Luddite]

What is make/model of your phone?

Have you tried setting the phone to 3G rather than LTE?

Have you rebooted the phone?

Do calling/texting work?

[mimmo]

what phone are you ising?  does your plan show the data addon?  try deleteing the apn and entering it again. also rebooting phone sometimes helps.

this thread is helpful 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-up-Data-APN-on-your-phone/ta-p...