Data consumption information

[Hammer1964]

How can you get an accurate account of your data consumption. When I check my account my data consumption it has not changed in a week.

Thanks for your help.

Cheers 

[Hammer1964]

Thank you

[Hammer1964]

Thank you

[softech]

@Hammer1964   this is likely a problem with browser cache

Try to login to My Account again with Incognito mode , or try on a completely different browser (Edge/Firefox/Chrome)

and if the number still the same, click Refresh 
https://selfserve.publicmobile.ca/en/account/overview

[esjliv · Accepted solution]

@Hammer1964  - the snapshot of data usage is not quite working correctly right now.

Choose your date filters and then 'download' your usage from your My Account:  https://selfserve.publicmobile.ca/en/account/plan/usage-details

Note, there is normally a 6-12 hour delay when showing data usage in the details list. So anything from yesterday should show up today.

But, your overview of what is left should be most accurate, show here: