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Data bundle Recharge

Izuchukwu
Great Neighbour / Super Voisin

How Can I top my data bundle. My days bundle finished before time. 

4 REPLIES 4

@Polution 

It should be in your account the Add-ons section.

BKNS27
Mayor / Maire

@Izuchukwu 

Login to your account and pick the data-on you wish to purchase.

The only bundle plan is for USA Roaming.

Not sure if this is what you are looking for.

DE469808-35C9-410C-8693-51ACA297064F.jpeg

softech
Oracle
Oracle

@Izuchukwu   are you talking about you regular data from your monthly plan?  you have couple choice:

 

1.  buy 1GB addon for $15 on My Account yourself

2. ask for early renewal of your plan with the help of PM Support.  You have to open ticket with them :

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

 

 

3.  Make a plan change and select "Change plan now" on My Account.  With this option, you can only change to a different plan from what you have now

dust2dust
Mayor / Maire

You can buy a different bucket of data. You can't buy the same one when it's still active (even though depleted).

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