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Data and WiFi on together

Brizz13
Good Citizen / Bon Citoyen

Hello, 

 

My data and WiFi are on together when WiFi is in range. It is also charging me data when in a WiFi range. Any ideas on how to fix this? I searched in the community but did not see anything relevant.

 

 

Thanks

5 REPLIES 5

UDP7
Model Citizen / Citoyen Modèle

Do you happen to have Smart network switch in the Wi-Fi settings on? If so, turning it off should solve your problem.

avid
Great Neighbour / Super Voisin

Hi there,

 

I think Android devices have this feature wherein they will keep the data on untill they can establish that the WiFi linked provides internet connectivity! Maybe this might be the issue here somehow. Did you try restarting the phone?

Brizz13
Good Citizen / Bon Citoyen

Sorry, Samsung S5

alannasonfire
Great Citizen / Super Citoyen

What kind of phone ?? If it is an iphone wifi assit may be on ? 

stonechucker
Mayor / Maire

What device are you using?  IPhones have a feature called WiFI Assist that uses cellular data when you have poor signal for WiFi.  If this is the case, turn it off in your settings.

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