11-08-2016 05:57 PM - edited 01-04-2022 06:09 PM
Hello,
My data and WiFi are on together when WiFi is in range. It is also charging me data when in a WiFi range. Any ideas on how to fix this? I searched in the community but did not see anything relevant.
Thanks
11-08-2016 06:39 PM
Do you happen to have Smart network switch in the Wi-Fi settings on? If so, turning it off should solve your problem.
11-08-2016 06:22 PM
Hi there,
I think Android devices have this feature wherein they will keep the data on untill they can establish that the WiFi linked provides internet connectivity! Maybe this might be the issue here somehow. Did you try restarting the phone?
11-08-2016 06:12 PM
Sorry, Samsung S5
11-08-2016 06:07 PM
What kind of phone ?? If it is an iphone wifi assit may be on ?
11-08-2016 06:07 PM
What device are you using? IPhones have a feature called WiFI Assist that uses cellular data when you have poor signal for WiFi. If this is the case, turn it off in your settings.