My wife's phone (which I get the job of managing) is at 3020.972 of 3072MB for 90 days in the Data & Add-On Usage screen. Her Usage History shows only 431MB used. I'm pretty sure neither is correct, but why are they sooooo different?
Just in case if you are not familiar, just contact @CS_Agent via private message and don't forget to include her public mobile phone number so they can locate the account quickly.
In the 90-day view of the usage history, are you scrolling through each page and adding up each data event and arriving at the 431MB? If yes, you need to contact the mods via private message and have them take a look.
So it seems that 3GB got used up in 3+ weeks. Verify on her phone that wifi assist is disabled and also take a look at the data settings to make sure no updates and sync/restore is happening over mobile data.
I actually don't have the report from her phone as I'm not really looking to explain that to her just now... All that data is from the user account info on Public Mobile's site.
The data usage history may be showing for a specified time that you can select from the drop-down menus and this may not be showing from start of the plan by default.
Just curious, how many days reamining until her next renewal?
