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Data add ons

jennaj261
Good Citizen / Bon Citoyen

I accidentally  bought 1000mb of USA roaming data as the page moved when I was purchasing. I was trying to get 400mb of data. I will never use the USA data I'm in Canada.  Can it be changed to regular  data? It cost $23 and I can't use it

4 REPLIES 4

Good_Jay
Great Neighbour / Super Voisin

You will need to message @CS_Agent in order to get the issue fixed.

MoreYummy
Mayor / Maire

Is the issue fixed?

Good_Jay
Great Neighbour / Super Voisin

Just like passiveegg mentioned you will need to direct message "Moderator_Team" excluding the quotation marks as written above in order to get your US data addon reimbursed toward your account balance or towards any other add-on or plan.

passiveegg
Model Citizen / Citoyen Modèle

Looks like an issue that the the moderators will have to fix. Message them your phone number and account number with the issue. @CS_Agent

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