Data add-on not working

[Daveby]

I purchased data as I have exceeded my use for the month but it isn't working. Not sure how to fix it. Any help is appreciated.

[softech]

@Daveby   login to My Account using Incognito mode and make sure the add-on you purchased is there

Reboot your phone once and make sure there is no data limit set on your phone Mobile Data usage page that blocks the use of data