12-15-2020 07:20 PM - edited 01-05-2022 04:30 PM
Will Public Mobile alert me if my data usage has reached the maximum monthly amount?
12-15-2020 07:32 PM
Hi @yucango
It can get pretty wonky as far as SMS notifications re data used are concerned when adding data mid-way throughout a 30-day cycle.
Best to pop into your self-serve to be sure - the data usage is showing on the first page.
12-15-2020 07:31 PM
@yucango - if you are worried about overages - don't be!
Once you run out, you just won't have the ability to use your data until your plan renews again.
No overages here at PM! 🙂
12-15-2020 07:28 PM
Hello @yucango ,
Yes, as @RosieR posts, 75% and 95% notifications are supposed to be sent to you.
Shown here: https://publicmobile.ca/en/bc/get-help/articles/managing-your-data-usage
But NOTE: if you have 1GB of Data plan, and an extra addon, say the 2GB of xmas PM bonus data. Then the 75% and 95% limits are on the total 3GB, not just your 1GB Data plan amount.
12-15-2020 07:23 PM
@yucango wrote:Will Public Mobile alert me if my data usage has reached the maximum monthly amount?
@yucango hi there! You will get reminder sms when you have used 75% and 90% of your data.
12-15-2020 07:22 PM - edited 12-15-2020 11:17 PM
@yucango...yes. They'll alert you when you get to 95% of you data is consumed.
