Data Usage Summary

[meveraert]

Is there a way to see the history of my monthly data usage without having to manually total all of the individual usages for each billing cycle? I would like to see if I am on the right plan and would like to go back and see monthly totals. Thnaks

[Korth]

The phone software itself contains a data usage tracking app.

It can only measure device-side, not network-side, so it's inherently inaccurate. Still fairly accurate for the most part, certainly accurate enough to provide good rough estimates of overall data consumption.

These apps usually measure "monthly" date ranges which are completely out of sync with PM's 30-day plan cycles - they often require manual attention (counter reset) every time the plan data refreshes, or they require some day-to-day math to work out which data usages applied to which billing cycle.

Better data usage apps can always be installed if the one built into the phone software is too gutless.

Adding up all the little fractions with great precision shouldn't be necessary to determine roughly how many Gigabytes your "monthly" usage tends to approach. Unless you already tend to approach the provision limits each month, and this would suggest your plan is already "right-sized" for your needs.

[HALIMACS]

@meveraert  The quick answer is no, or at least not that I have found.

The only source of historical data used is under the View My Usage selection below  Change Plan.   And calculating it there is a laborious process of going screen by screen through a particular period especially if there's alot of phone and data usage. 

It is unfortunate there's no reference screen to view it historically as a stand-alone number.

Try contacting a Moderator via Private Message at

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 , to see if they might have a quick-access way to give you that information.  

Let us know what they say, please, and good luck!

[Anonymous]

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@meveraert wrote:

Is there a way to see the history of my monthly data usage without having to manually total all of the individual usages for each billing cycle? I would like to see if I am on the right plan and would like to go back and see monthly totals. Thnaks

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The usage only goes back 3 months or so. Not a lot to go on to get the best sense of what you generally use.

You can select/copy each page and then paste it into your favourite spreadsheet program. Then you can sort and fiddle with your data however you like.

You could also step down in plan and see if you hit the max. Then step down again. etc. I suggest getting the plan that covers your usual use and then having data add-ons on hand for those few times you might run out before the end of your term. The add-ons stay around until fully used. Each renewal goes back to using the plan data.

[Triguy]

Log into your self serve account.  Check under data and add-ons and under usage history will show your current amount used and your remaining balance.

If you are using an Android phone then you could download an app called Data Witness to track your usage.

[kb_mv · Accepted solution]

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@meveraert wrote:

Is there a way to see the history of my monthly data usage without having to manually total all of the individual usages for each billing cycle? I would like to see if I am on the right plan and would like to go back and see monthly totals. Thnaks

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@meveraert The only way I can think of is your data usage on your account over view page. You would have to look at just prior to renewal to see how much data you have used. Ignore the arrow below, the data at 3G speed is what you want to see.

 

[Mattredwingsfan]

There are a few quick and easy ways for you to track how much data you use.

1. Public Mobile My Account

You can easily view your usage in your Public Mobile Self Serve account by clicking on the Plan and Add-Ons tab, then on Add-On Usage. Here, you will find a summary of your data usage for the current billing cycle.  You can also conveniently select Usage History for a daily, weekly or monthly summary view.

Don’t have a Public Mobile My Account yet? No worries, you can register here.

2. Data Usage Notifications

Public Mobile will notify you via text message when you're close to using all of the data included in your rate plan.  Data notifications indicate how much of your included plan data you have used, so you know when you’re approaching your limit. The default data notifications are set at 75%, 95% and 100% consumption of your data allotments.

Find out more about data notifications on our Community!

3. Data Manager Applications

Did you know? Most smartphones have a pre-installed data manager application which allows you to set cellular data usage notifications and data limit according to your Public Mobile expiry date?

For more information, please click on the link that corresponds with your handsets brand:

Apple

Android

Windows

BlackBerry     > Select your device > Select Settings > Select Connections >Select monitor your wireless data usage

Can’t find a pre-installed data management app in your handset? Don’t worry, visit your mobile application store to find free data management applications:

Apple

Android

Windows

BlackBerry

Managing your data usage

Now that you know how to track your data usage, we want to share some tips and tricks for managing features and applications.

1. Autoplay

Many of the most commonly used applications like Facebook, Instagram, Twitter & YouTube offer a neat feature called Autoplay. While using this app, the Autoplay feature will preload and play videos automatically in your “news” feed automatically as you progress through it.

While this is great for quickly watching videos, it can also consume a lot of data. (Did you know that watching a video over your mobile data varies from 0.21 Mbps (Megabytes per seconds) to 5.2 Mbps depending on its quality?)

If you’re finding that you’re going through your data really quickly or know that you’ve almost used your entire allotted amount, setting your Autoplay to work using Wi-Fi only or disabling it may be a good option for you. Learn how to below.

Facebook

Visit the Facebook “Autoplay” help page for more details.

Instagram

Visit the Instagram “Use Less Data” help page for more details.

Twitter

Visit the Twitter “How can I stop videos from autoplaying” help page for more details.

YouTube

Visit the YouTube “Turn-Off Autoplay” help page for more details.

2.GPS Navigation

GPS navigation is another feature that in fact, does require high mobile data. As a substitute, you could use Google Maps, which is a free navigation application that offers the ability to navigate offline. You can also purchase other navigation applications that will allow you to navigate without using data and quickly change spending into an investment.

3.Google Map

Visit the Google Map “Download areas and navigate offline” help page for more details.

Other Applications

Other applications like video games, weather, music streaming can consume a lot of data. The good news is that most smartphones will give you the ability to restrict background data for each application that you use on a daily basis. We invite you to visit your handset manufacturer website for more details.

Good Luck & Cheers