Data Set Up Not Working

[shainalist]

Hi everyone,

I just joined Public Mobile and am having issues with the data-set up. My plan includes 2GB. I set up the APN info as specified by the bot, and it shows I'm on the Public Mobile network now. Data is working to send WhatsApp messages but when I try to go to an actual internet page, it says "No internet. There is something wrong with the proxy server or the address is incorrect." 

Please help 😞 

Thanks,

Shaina

[dabr]

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@shainalist wrote:

Hi everyone,

I just joined Public Mobile and am having issues with the data-set up. My plan includes 2GB. I set up the APN info as specified by the bot, and it shows I'm on the Public Mobile network now. Data is working to send WhatsApp messages but when I try to go to an actual internet page, it says "No internet. There is something wrong with the proxy server or the address is incorrect." 

Please help 😞 

Thanks,

Shaina

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@shainalist   Just in case you overlooked it make sure you have data enabled on your phone as Whatsapp messages can also be sent over WIFI.   You should also try rebooting your phone after you entered the APN settings.