Yeah, check to see if your data is all used up like GeoPublic said in above post, if it not all used up or you think there's an error somewhere you can contact the Moderator Team via private message by clicking on the envelope button in your top righthand corner.
You can read about contacting the Moderators by clicking this link:
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/...
The Moderators can take up to a few hours to a few days to reply, so in the meantime try searching for way to fix problem on own by searching this community forum for others who might have written about a similar problem before.
