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Data Promo Code does not work

BMakore
Great Neighbour / Super Voisin

Posting this to let members know that the data promo code recently sent to paid subscribers does not work.  Too bad Public Mobile is wasting people's time in logging into their account only to find out it does not work.

1 REPLY 1

@BMakore 

Are you on a 30 days or 90 days plan?

The code works for most of us without issue

Please try using the browser with Incognito Mode to enter the promo code (and instead of using the direct link on the offer, please login My Account first):

  1. Log in to My Account.
  2. Go to the *Subscription and Add-ons tab.
  3. Enter the promo code in the Promotional Code box and click Add.

If still encountering error when adding the code, please engage PM support for further assistance.  Open ticket using Public Mobile Expert Messaging using your Community/EverSafe account.  Select Start a Chat to begin:
          https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/SMS alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre