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Data Connection Drops

ljeanner
Good Citizen / Bon Citoyen

Do others have issues with the connection dropping all the time? It’s really annoying. Happens frequently these past few days.

11 REPLIES 11

@ljeanner 

if you do decide to switch. try chatr they have monthly plans and I never had any issues when I was with them

ljeanner
Good Citizen / Bon Citoyen

I accepted this reply by accident. I am already set to 3G.

esjliv
Mayor / Maire

@ljeanner  - 3 days..what if upgrades are being done and this is temporary?

Can you try your SIM card into another compatible phone to see if services are the same?

 

Perform a Reset of your device's Network Settings.

This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Iphone:

To Reset Network Settings, begin by opening the Settings app. Next, tap General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings. and enter your passcode.

Your iPhone will reset network settings and restart itself.

android:

Find and tap Settings > System > Advanced > Reset options > Reset network settings.

BKNS27
Mayor / Maire

@ljeanner 

Check you Cellular Network and see if it is set on 3G. 

ljeanner
Good Citizen / Bon Citoyen

Tried but did not work. What a crap service. Will start looking for another to switch to.


@ljeanner wrote:

Past 3 days.


It's a long-shot...but shut down phone and remove sim for a moment. Reinstall sim and start phone. See if that helps.

If you have a dual sim phone..try the sim in the other sim slot.

ljeanner
Good Citizen / Bon Citoyen

Past 3 days.

hairbag1
Mayor / Maire

@ljeanner wrote:

Do others have issues with the connection dropping all the time? It’s really annoying. Happens frequently these past few days.

 


Has this been chronic for days, weeks or months ?

edit..what part of Alberta ? No report of major outages in most areas of AB.

ljeanner
Good Citizen / Bon Citoyen

No, I’m in Alberta.

hairbag1
Mayor / Maire

In Ontario ? Could be related to repairing storm damage.

iliketotalk
Mayor / Maire

@ljeanner hi are you in the area effected by the tornado storm a few weeks ago? some of the towers are still having issues

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