05-12-2026 03:58 PM
05-12-2026 04:08 PM - edited 05-12-2026 04:08 PM
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
05-12-2026 04:03 PM
Hello! Customer service is through the chat box. What's your issue? Maybe the community can help!